Jobs

Job Title: Educational Case Manager – Nursing
Category: Managerial and Professional
Job ID:    LE-2407-006328
Location:    Lehman College
Full/Part Time:     Full time

The School of Continuing and Professional Studies at Lehman College seeks a committed Educational Case Manager (ECM) for the successful nurses with licenses from other countries English/NCLEX program in the Bronx. 

DESCRIPTION OF DUTIES:
The program is dedicated to increasing the number of bilingual nurses in NYC by providing the customized English and test preparation training that internationally trained nurses need to become NYS licensed nurses. Reporting to the Program Manager, the ECM will provide direct student support from recruitment through employment. The ECM will work closely with the program team, including the program manager, program assistant, nursing, and ESOL faculty. ECM must be able to think strategically, advocate for students, problem solve, and support organizational goals. 

You must have a passion for student success, possess the collaborative skills to support a program team, and the ability to provide excellent service in a fast-paced environment. 

• Advising and motivating immigrant students in persisting in their educational and career pathways, both through in-class workshops and one-on-one client sessions.
• Designing and leading workshops on such topics as goal setting, interviewing skills, managing test anxiety and stress, navigating systems, and overcoming barriers to successful employment.
• Collaborating with ESOL & NCLEX-ELL instructors and staff members to monitor and document student attendance, progress, and outcomes for two cohorts during the formal training, before and after the NCLEX certifying exam, and throughout the period of program support for program participants’ employment.
• Develop an Education Plan for each student starting from pre-ESOL Bridge
• Identifying and establishing reciprocal referral relationships with relevant community-based organizations, social service agencies, and local immigrant organizations to meet students’ needs.
• Providing crisis intervention, support, and referrals to social services for students.
• Participating in funder update and reporting activities, including the writing of monthly and quarterly reports on program and student outcomes using compiled data and student feedback.
• Alerting the Program Manager of students’ needs related to job readiness and employment assistance so that appropriate connections can be made to the Workforce1 Career Center and the funders.
• Collaborating with the Program Manager to collect, record, and share relevant data on post-training program completion and employment outcomes.
• Establishing and maintaining an active job-entry referral process with the NYC WorkForce1 system, the ACE Career Development Center, and employer partners for students with employment goals.
• Coordinating outreach, recruitment, screening, pre-assessment, and enrollment of new applicants.
• Observing established program’s confidentiality measures during case management.
• Attending all NYSED Regional Adult Education Network (RAEN) and other professional development training, as required.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree with at least two (2) years of relevant work experience related to educational case management, preferably in higher education administration or in the professional learning and development arena.
• At least one (1) year of experience working with immigrant populations.
• Schedule flexibility: able to work at CUNY on the Concourse, Bronx, in-person 2-3 days a week and work remotely the remainder of the schedule. Occasionally support evening and weekend program events.
• Excellent communication skills.
• Demonstrated skills facilitating group workshops and individual coaching/personal development sessions.
• Must have a passion for helping adults advance in their career.

PREFERRED QUALIFICATIONS: 

• Bachelor’s Degree in a related field with at least three (3) years’ experience as an ECM.
• Knowledge of social services programs available to assist New Yorkers.
• Experience establishing community networks.
• Experience with student, funder, staff, and employer engagement.
• Knowledge and experience of the CUNY system and/or NYC government agencies.
• Experience in continuing education/workforce development.
• Bilingual – Spanish speaker 

COMPENSATION: Salary range $60,000.00 - $63,000.00 (Annual)

BENEFITS:  RF CUNY - Explore & Enroll in Employee Benefits

HOW TO APPLY: go to Job Postings (rfcuny.org)  

CLOSING DATE: September 8, 2024 or until filled.

EQUAL EMPLOYMENT OPPORTUNITY:
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Job Title: EIP Specialist
Job ID:    R24-14
Location:    Rockefeller College
Full/Part Time:     Full time

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill an EIP Specialist position in PDP’s Department of Early Childhood Training in Albany, NY.

Review applications for the Educational Incentive Program (EIP), Quality Scholars and Medication Administration Training (MAT) scholarship programs to determine eligibility and issue scholarship awards when applicable.  Job responsibilities include, but are not limited:

1. Bachelor’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.
2. One year of relevant experience.
3. Excellent communication (interpersonal, written, and verbal), customer service, and telephone skills.
4. Exceptional organizational skills including the ability to complete tasks with a strong attention to detail.
5. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
6. Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
7. Proficiency with Microsoft Office (Word, Outlook, Excel, Access).
8. Ability to maintain confidentiality.
9. Ability to work both independently and as part of a team.
10. Ability to lift and carry up to 20 pounds on a regular basis.

PREFERRED QUALIFICATIONS:

3)       Familiarity or experience working with the Educational Incentive Program.

COMPENSATION: Salary is expected to be between $45,000 and $49,879 (annual).

FLSA:  Non-Exempt

BENEFITS:  The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. . Please see the RF Benefits Flyer for more information.

HOW TO APPLY:
Persons interested in the above position should submit a resume, three work-related references, along with a letter of application.

To apply go to  http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=173625
Applicants may also visit our website at www.pdp.albany.edu for more information.

CLOSING DATE: Review of applications will begin immediately and continue until the position is filled. 

EQUAL EMPLOYMENT OPPORTUNITY: As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex,  (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Job Title: Programmer/Analyst position
Job ID:    R24-36
Location:    Rockefeller College
Full/Part Time:     Full time

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to a Programmer/Analyst position in PDP’s Information Systems and Programming unit.  This position is located in Albany, NY with the option to work remotely.

DESCRIPTION OF DUTIES:
The Programmer/Analyst has primary responsibility for assisting with web development, database design, and programming needs for the Professional Development Program.  Responsibilities include, but are not limited to:

• Maintaining .NET Framework applications and several applications and Microsoft Access database programs.
• Creates new databases, codes application components, and develops queries and reports in Microsoft Access.
• Designs and creates data driven web page interfaces with production databases.
• Assists in the development of CONNECTIONS projects.
• Ensures appropriate security for all project databases.
• Conducts research and develops information for software updates and new applications.
• Prepares reports and documentation.

MINIMUM QUALIFICATIONS:

1)   Bachelor’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.
2)   One or more years of experience programming or developing web applications, console applications or relational databases using a variety of languages and technologies such as C#, ASP.NET, HTML, CSS, JavaScript, Visual Basic, Team Foundation Server/Azure DevOps, and Microsoft Access.
3)   Knowledge of and understanding of Object-Oriented Programming principles.
4)   Knowledge of and understanding of Agile and Scrum methodology.
5)   Knowledge of TSQL/Stored Procedure and Microsoft SQL server.
6)   Knowledge of unit-test and debugging skills.
7)   Experience working in a team environment.
8)   Strong attention to detail.
9)   Ability to perform multiple tasks and manage projects to a successful completion.
10)  Demonstrated excellent written and oral communication skills.
11)  Strong knowledge of Microsoft products such as Microsoft Office and experience providing systems support to end users.
12)  Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
13)  Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

PREFERRED QUALIFICATIONS:
1.        Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.
2.        College degree(s) in one of the following fields: education, instructional design, a social science, library/information science, communication, finance/accounting or English.
3.        Experience with NYS child support enforcement or other social service/public welfare programs.
4.        Experience designing, developing, and delivering adult workplace training programs.
5.        Experience developing training for automated data management systems related to casework or accounting.
6.        Experience with gathering content for writing reference or training materials by interacting with subject matter experts or by researching, reading, and interpreting source documents such as organizational policy/procedural materials.
7.        Experience with publication design.
8.        Experience with, knowledge of, or interest in and ability to learn HTML, Adobe design tools, RoboHelp, Camtasia, Captivate or other software including presentation tools,  and web-based training or meeting delivery tools such as Webex.
9.        Experience with web technologies or web content management.
10.     Knowledge of, experience with or coursework in web technologies, computer programming, systems analysis, business processes, accounting or financial systems, adult learning theory and instructional design process.

COMPENSATION: Salary is expected to be $65,000 - $66,375 (annual).

FLSA: Exempt

BENEFITS:  The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. . Please see the RF Benefits Flyer for more information.

HOW TO APPLY:
Persons interested in the above position should submit a resume, three work-related references, along with a cover letter.  Candidates selected for a second interview will be expected to complete an assignment. 

To apply go to http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=177839

Applicants may also visit our website at www.pdp.albany.edu for more information.

CLOSING DATE: Review of applications will begin immediately and continue until the position is filled. 

EQUAL EMPLOYMENT OPPORTUNITY: As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex,  (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Job Title: Child Support Workforce Trainer/Writer/Instructional Designer
Job ID:    R23-55
Location:    Rockefeller College
Full/Part Time:     Full time

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Child Support Workforce Trainer/Writer/Instructional Designer position within PDP’s Child Support Training and Outreach Project in Albany, NY. 

This position features an added, one-time $1,500 sign-on bonus payable after successful completion of a six-month orientation period. 

DESCRIPTION OF DUTIES:

Under the direction of the Department Manager, position works independently or with other members of the Child Support Training and Outreach Project team in support of completing contract deliverables related to the development and delivery of child support training and specialized support activities in the Office of Temporary and Disability Assistance’s (OTDA) Child Support Services (CSS).  Duties include, but are not limited to:

·          Writing clear and detailed content documents for use in training programs and program support/information systems.
·          Contributing to managing information assets.
·          Designing and overseeing development of courses from concept to completion.
·          Applying knowledge of adult learning principles when designing courses.
·          Developing presentation materials that most effectively support training delivery.
·          Designing and conducting effective evaluation components for project activities; analyzing results and uses in revising current or developing new offerings.
·          Delivering training or other presentations.
·          Keeping abreast of sponsor requirements and priorities related to completing project activities; following established protocols for working within field-based environment located at OTDA.
·          Collaborating with other project team members and completing work activities within a shared Windows-based computer environment.
·          Leading curriculum development or other work product teams/projects by preparing and writing detailed plans, assigning tasks, and monitoring progress.
·          Contributing to quarterly or other routine or periodic reports.

MINIMUM QUALIFICATIONS:
1.        Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.
2.        Minimum three years’ professional full-time work experience.
3.        Experience developing and writing content for curricula or training materials; or creating and writing content for job aids, user guides, procedural/reference manuals,   automated help systems or software documentation; or writing scripts or storyboards for instructional videos.
4.        Experience delivering training or informational presentations using classroom-based or live, remote technology-based delivery methods; or teaching.
5.        Experience using a computer for work productivity such as shared calendar, document sharing, document templates, spreadsheets, and presentation tools preferably MS Outlook, SharePoint, Word, Excel and PowerPoint.
6.        Strong written communication skills including writing, proofreading, and editing skills with demonstrated proficiency with English language grammar/usage.
7.        Strong oral communication and presentation skills; demonstrated ability to speak clearly and confidently as a trainer/presenter.
8.        Able to manage time effectively and deal with multiple priorities.
9.        Strong interpersonal skills with strong team and customer orientation.
10.     Applicants must address in their applications their abilities to work with a culturally diverse population.
11.     Willing and able to travel throughout NYS to conduct work activities to areas that may not be served by public transportation.
12.     Able to lift and transport training materials (up to 40 pounds) or equipment (laptops, projectors).

PREFERRED QUALIFICATIONS:
1.        Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.
2.        College degree(s) in one of the following fields: education, instructional design, a social science, library/information science, communication, finance/accounting or English.
3.        Experience with NYS child support enforcement or other social service/public welfare programs.
4.        Experience designing, developing, and delivering adult workplace training programs.
5.        Experience developing training for automated data management systems related to casework or accounting.
6.        Experience with gathering content for writing reference or training materials by interacting with subject matter experts or by researching, reading, and interpreting source documents such as organizational policy/procedural materials.
7.        Experience with publication design.
8.        Experience with, knowledge of, or interest in and ability to learn HTML, Adobe design tools, RoboHelp, Camtasia, Captivate or other software including presentation tools,  and web-based training or meeting delivery tools such as Webex.
9.        Experience with web technologies or web content management.
10.     Knowledge of, experience with or coursework in web technologies, computer programming, systems analysis, business processes, accounting or financial systems, adult learning theory and instructional design process. 

COMPENSATION: Salary is expected to be $63,000-$66,117 (annual).

FLSA: Exempt

BENEFITS:  The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. . Please see the RF Benefits Flyer for more information.

HOW TO APPLY:
Persons interested in the above position should submit a letter of application, resume, and the contact information for three work-related references.  Applicants selected for an interview will be asked to provide a writing sample.

To apply go to http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=166245

Applicants may also visit our website at www.pdp.albany.edu for more information.

CLOSING DATE: Review of applications will begin immediately and continue until the position is filled. 

EQUAL EMPLOYMENT OPPORTUNITY: As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex,  (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Job Title: Project Staff Associate
Job ID:    R24-34
Location:    Rockefeller College
Full/Part Time:     Full time

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill Project Staff Associate position in PDP’s Public Service Workshops Program in Albany, NY.     

DESCRIPTION OF DUTIES:
The Project Staff Associate will assist other PDP staff in planning, coordinating, scheduling, and facilitating various training programs focused on the professional development needs of New York State (NYS) employees, particularly those in Engineering, IT, and/or Accounting/Auditing occupations.  Duties include, but are not limited to:

          Other duties as assigned to fulfill contractual obligations

MINIMUM QUALIFICATIONS:

1.       Bachelor’s degree from a college or university accredited by a USDOE or an internationally recognized accrediting organization.
2.       Three years’ work experience at a professional level, two years of which is at or commensurate with the NYS Professional, Scientific, and Technical Unit positions in one or more of the following professions: Engineer, Land Surveyor, IT professional (programming, development, and/or application or data management), and/or Accountant, Auditor, or other equivalent professional occupation.
3.       Excellent written and oral communication skills, ability to manage, prioritize and complete numerous tasks within established deadlines, attention to detail, and ability to work independently and as part of a team.
4.       Proficiency in MS Office products.
5.       Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
6.       Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
7.       Ability to travel on occasion to training sites within NYS that may not be served by public transportation.

 PREFERRED QUALIFCATIONS:

COMPENSATION: Salary is expected to be between $ 70,000 and $72,870.

FLSA: Exempt

BENEFITS:  The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance.. Please see the RF Benefits Flyer for more information.

HOW TO APPLY: Persons interested in the position should submit a resume, three work-related references, and a cover letter. Candidates selected for a first interview will be asked to provide a writing sample. 

Candidates selected for a second interview will be asked to complete an assignment. 

To apply go to  Project Staff Associate (R24-34)

Applicants may also visit our website at www.pdp.albany.edu for more information.

CLOSING DATE: Review of applications will begin immediately and continue until the position is filled. 

EQUAL EMPLOYMENT OPPORTUNITY: As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex,  (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Job Title: Workforce Program Coordinator
Job ID:    LE-2406-006306
Location:    Lehman College
Full/Part Time:     Full time

The fast-growing School of Continuing and Professional Studies (SCPS) at Lehman College is seeking an experienced Workforce Program Coordinator to join the team. SCPS is dedicated to preparing residents of the Bronx Community to enter or advance in the healthcare workforce through credit and non-credit training programs that range from Certified Nursing Assistant (CNA) to Tax preparation. 

DESCRIPTION OF DUTIES:

The successful candidate will be a dynamic workforce program coordinator with a passion for training the next generation of workers. Reports to the Director of Workforce, the workforce program coordinator monitors programs' quality, supervises program assistant, and oversees the daily operations of all programs, ensuring smooth and efficient processes.

• Responsible for faculty/tutor scheduling, certification, training, lesson plan retention, and troubleshooting.
• Ensure that reporting of essential program outcomes is accurate, timely and actionable (attendance, grades, certifications, etc.) and meets accreditation requirements.
• Proactively communicate with clients, staff and students and follow through to resolution.
• Manage the relationship with clinical sites, testing providers, and vendors.
• Lead technology adoption to meet the programs' growing needs, such as student registration system, and Learning Management System.
• Liaison between workforce and external and internal partners
• Assist in the development, implementation, and evaluation of new programs and initiatives
• Manage program update meetings with faculty and participate in meetings with clients.
• Other duties as assigned by the Workforce Program Director.

Hybrid Schedule: supervise staff at CUNY on the Concourse, 2501 Grand Concourse in-person, 3 days a week and work remotely the remainder of the schedule. Support evening and weekend programs (as needed). 

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree required
• At least two (2) years of full-time work experience in a related field.
• At least one (1) year of supervisory experience.
• Advance computer skills in MS Office 365, Zoom and Dropbox.
• Excellent written and verbal communication skills.
• Willingness to take advantage of professional development and growth opportunities
• Experience working in education administration.
• Passionate about serving the Bronx community

PREFERRED QUALIFICATIONS:

• One (1) year of teacher management.
• Previous experience, training, or knowledge about workforce development and project management 

COMPENSATION: Salary range $55,000-$65, 000

BENEFITS:  Please see the RF CUNY - Explore & Enroll in Employee Benefits.

HOW TO APPLY:   https://www.rfcuny.org/careers/postings?pvnID=LE-2406-006306

CLOSING DATE: August 12,2024 or until the position is filled. 

EQUAL EMPLOYMENT OPPORTUNITY:The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Job Title: Assistant Dean for Student Affairs and Student Success
Job ID:  28516
Location:  School of Professional Studies 

POSITION DETAILS

The School of Professional Studies at the City University of New York (CUNY SPS) seeks an Assistant Dean for Student Affairs and Student Success to provide leadership that ensures the delivery of an exceptional and transformative online student experience and supports retention and degree attainment across all programs. The Assistant Dean will lead the student experience and engagement strategy, academic support and advising, stakeholder engagement, assessment and reporting, and the development of the Student Affairs team.

CUNY SPS is a leading school in both professional education and online learning. With 26 degrees and numerous workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate degree, earn a master's degree or certificate in a specialized field, advance in the workplace, or change careers. As CUNY SPS moves beyond its 20th year, we are dedicated to continued innovation and transformative student experiences.

The Assistant Dean demonstrates visionary leadership and strategic planning. They serve as the primary advocate, directly addressing online student needs and providing resources to assist them during the course of their education. The Assistant Dean will have the opportunity to implement holistic, state-of-the-art practices tailored to support SPS students. They will serve as a senior member of the leadership team at CUNY SPS, reporting directly to the Dean.

They will provide leadership encompassing:

• Leading the day-to-day activities of the online student experience including advisement, retention, cocurricular student activities, and other student services at the School, creating a comprehensive and cohesive student experience and success plan.
• Overseeing academic advisement along an operating model of reinvigoration goals, objectives and student support levels.
• Develop and implement a best-in-class student online advisement and services model to set new standards in educational support including high-impact strategies designed to enhance the online student experience along the entire student life cycle, from enrollment to graduation, providing scalable and personalized support.
• Evaluate student metrics, including student feedback, to fine-tune existing programs and develop new approaches.

• Develop ongoing communication plans with online students across a variety of channels to assure students are well-informed of the services available to them.
• Partner and collaborate with the enrollment team on engagement strategies for adult online students. Oversee student success outcomes assessment to significantly improve rates of adult student persistence and retention.
• Develop practices to identify and immediately address student issues and complaints captured through polls, questionnaires, focus groups, evaluations, and meetings. Integrate and utilize such tools as predictive analytics to track online student challenges and design prompt responses to and resolutions for them.
• Lead the Student Services team, which provide services in the areas of counseling, disability support, student life, career services, student conduct, and military and veteran services.
• Collaborate with colleagues to ensure excellence in all online student support systems throughout the School and speedy resolution of student issues and complaints in compliance with School and University policies and procedures.

NOTE:

• Until further notice, work will be performed in a hybrid manner with 70% onsite presence.
• Candidates must be legally authorized to work in the United States on a full-time basis.

QUALIFICATIONS:
This position is in CUNY's Executive Compensation Plan. All executive positions require
-   a minimum of a Bachelor's degree and
-   eight years' related experience.

PREFERRED QUALIFICATIONS:
The preferred candidate will have a strategic mindset and demonstrated ability to lead and inspire high-performing teams. They will demonstrate the ability to navigate complex organizational structures to drive innovation. They will be able to deliver on innovative projects to enhance online student success.

They will demonstrate:

• Master's degree from an accredited university in a related field
• Leadership in online student success, advisement and services functions with executive-level experience in a comparable institution and a record of achievement and innovation in the higher education student experience field
• Experience with an online adult student population
• Experience in designing and delivering services utilizing advanced student-facing technologies, with an understanding of trends and best practices in online education
• Ability to analyze and design highly effective operational systems to support a high-volume support function that is customer-service focused
• A minimum of seven years of experience in advisement or student services administration in higher education at a senior level
• Proven expertise in implementing cutting-edge customer service principles and processes, with a commitment to continuous improvement, innovation, and excellence in all online student support endeavors
• Excellent leadership, staff supervision and mentorship skills
• Demonstrable communication skills to reach broad constituencies
• Commitment to the University and campus values of equity, diversity, and inclusion

CUNY TITLE: Professional School Assistant Dean

COMPENSATION AND BENEFITS:
Salary commensurate with education and experience between $140,000 and $150,000.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY:  Visit www.cuny.edu/employment, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID# 28516 or Title. Select "Apply Now" and provide the requested information.

• Candidates should provide a resume and cover letter.
• Candidates must be legally authorized to work in the United States on a full-time basis.

CLOSING DATE: June 7, 2024

JOB SEARCH CATEGORY:  CUNY Job Posting: Executive

EQUAL EMPLOYMENT OPPORTUNITY:
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. 

Job Title: Senior Administrative Assistant
Job ID:    R24-28
Location:    Rockefeller College
Full/Part Time:     Full time

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Senior Administrative Assistant position in PDP’s Department of Temporary Assistance Training located in Albany, NY.  

DESCRIPTION OF DUTIES:

Under direction of the Department Manager or designee, this position: assists with day-to-day functions related to workforce training programs and provides administrative, project, and logistical support to adult education and training programs, teams, and staff; provides front-line supervision and leadership to a project support team and coordinates support staff activities by monitoring the workflow, prioritizing work, and assuring the expected quality and quantity of work performed; and assists the department manager and supervisors in completing staff recruitment and project activities of a complex and confidential nature.  Job responsibilities will include, but are not limited to:

·          Performing administrative/secretarial functions and providing project and logistical support for designated education and training programs, teams, and staff (i.e., course registration and implementation activities, file and supply management, archiving, scanning, copying, and maintaining confidentiality).
·          Supervising and training project support staff, coordinating support staff activities, and developing and refining operational procedures.
·          Providing support for staff recruitment and on-boarding activities.
·          Providing exceptional customer service, including answering phones/e-mails, responding to inquiries, and corresponding with staff, trainees, project sponsors,and vendors.
·          Preparing, formatting, proofreading, editing, and assembling training materials, correspondence, reports, and proposals in required document templates.
·          Using Microsoft Office, Microsoft SharePoint, Adobe Acrobat Pro, and maintaining/updating databases and course registration/learning management systems.
·          Preparing/processing purchase requisitions, travel payment requests/reimbursements, and work agreements with vendors, as well as monitoring and reconciling expenditures.
·          Arranging meetings/trainings and staff/trainee travel activities.
·          Maintaining training and office calendars.

MINIMUM QUALIFICATIONS:

1.        High school diploma and five years of office and general administrative support experience.
2.        Experience coordinating administrative/secretarial or customer service activities, leading or supervising staff, or coaching and developing skills of staff.
3.        Excellent communication (speaking, writing, interpersonal), customer service, and telephone skills.
4.        Strong team and customer orientation with demonstrated commitment to excellence in customer service.
5.        Excellent organizational skills with strict attention to detail.
6.        Demonstrated ability to effectively prioritize, manage, and complete numerous tasks within established deadlines, work under pressure, and take initiative to complete work.
7.        Demonstrated ability to maintain confidentiality, including information and documents of a sensitive nature.
8.        Experience using Adobe Acrobat Pro, Microsoft products (Outlook, Teams, Word, Excel, Access, PowerPoint, Edge, SharePoint), and document templates.
9.        Experience with preparing e-mails, reports, proposals, or other documents, including formatting and archiving documents of a complex nature.
10.     Demonstrated ability to work independently under supervision as well as part of a team.
11.     Demonstrated ability to effectively lead a team and encourage and promote teamwork and positive interactions.
12.     Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
13.     Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
14.     Ability to lift and carry up to 40 lbs.
15.     Ability to occasionally travel on project business within NYS, including travel to areas that may not be served by public transportation.

 PREFERRED QUALIFICATIONS:
1.        Post-secondary education.
2.        Experience with Research Foundation for SUNY policies and procedures relating to purchasing and travel.
3.        Experience working in an adult education and/or training setting.
4.        Experience using learning management systems or setting up meetings or training in Webex.

COMPENSATION: Salary is expected to be $50,000 - $50,213 (annual).

FLSA: Non-Exempt

BENEFITS:  The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. . Please see the RF Benefits Flyer for more information.

HOW TO APPLY:
Persons interested in the above position should submit a resume, three work-related references, along with a cover letter. Applicants must also provide with their resumes two samples of written work (such as an e-mail, letter, memorandum, report, or job aid) where the applicant was the primary author.

Applicants selected for a second interview will be expected to complete an assignment that includes writing an e-mail based on a scenario.  

To apply go to  http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=175778
Applicants may also visit our website at www.pdp.albany.edu for more information.

CLOSING DATE: Review of applications will begin immediately and continue until the position is filled. 

EQUAL EMPLOYMENT OPPORTUNITY: As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex,  (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Job Title:  Child Welfare Workforce Consultant
Job ID: R24-25
Location: Rockefeller College
Full/Part Time:  Full time

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Child Welfare Workforce Consultant position located in Syracuse, NY.

DESCRIPTION OF DUTIES: The project focus is to improve functioning of local county departments of social services while working closely with staff of the project sponsor, the New York State Office of Children and Family Services, to achieve the goals of safety, permanency, and well-being. Under the direction of the department manager or designee, position works with the project team to conduct activities related to the design, development, and delivery of continuing professional education programming for experienced caseworkers and supervisors of local Departments of Social Service and voluntary agencies. Job responsibilities include, but are not limited to:

• Provide training, consultation, coaching, facilitation and technical assistance through needs assessment, case consultation, and review of case practice.
• Identify and broker training resources; develop district specific or regional performance improvement plans.
• Prepare and support implementation of performance improvement action plans.
• Analyze and interpret information about laws, regulations, policies, current research and best practice.
• Review various curriculums to ensure alignment with State practice model.
• Liaise with University, state and local agencies.
• Prepare reports.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.

2. Two years’ experience in development and delivery of training and an understanding of adult learning.

3. Four years’ experience in comprehensive child welfare programs and national and state legislation, performance standards and best practices.

4. Knowledge of recent federal and New York State child welfare initiatives.

5. Demonstrated proficiency with oral and written skills.

6. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.

7. Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

8. Ability to handle multiple priorities/competing deadlines in a team setting.

9. Demonstrated proficiency in computer use, specifically Microsoft products.

10. Ability to work variable hours and travel regularly throughout NYS to deliver trainings and attend meetings, including travel to areas that may not be served by public transportation.

11. Ability to lift and carry up to 40 lbs.

PREFERRED QUALIFICATIONS:

1. Master’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization in Social Welfare or a related field.
2. A minimum of two years’ experience in child protective services.
3. Experience in the development and delivery of child welfare training curricula.
4. Successful project management experience.

COMPENSATION: Salary is expected to be between $60,000 and $64,821 (annual).

FLSA: Exempt

BENEFITS: The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. . Please see the RF Benefits Flyer for more information.

HOW TO APPLY:
Persons interested in the above position should submit a resume, three work-related references, along with a cover letter. Those selected for an interview will be asked to provide a writing sample. Candidates selected for a second interview will be asked to give a presentation that focuses specifically on an issue in the child welfare arena.

To apply go to: http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=175633
Applicants may also visit our website at www.pdp.albany.edu for more information.

CLOSING DATE: Review of applications will begin immediately and continue until the position is filled.

EQUAL EMPLOYMENT OPPORTUNITY: As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.