Job Title: Learning and Development Program Specialist
Job ID:    PS-2206-004910
Location:    CUNY SCHOOL OF PROFESSIONAL STUDIES
Full/Part Time:     Full time

The City University of New York School of Professional Studies (“CUNY SPS”) has partnered with New York City’s Department of Citywide Administrative Services’ (“DCAS”) Division of Energy Management (“DEM”) to design, develop, and deliver an adult learning-centric energy management training program. The courses are administered through DEM’s Energy Management Institute (“EMI”). The training is designed to assist facility professionals across City agencies envision a learning path targeted to their professional and personnel development goals.

DESCRIPTION OF DUTIES:
The Learning & Development Program Specialist is an integral part of the department’s Energy Management Training Operations team who is responsible for effectively managing the design, development, delivery, and evaluation of learning programs that support the City of New York’s greenhouse gas (GHG) emissions reduction goals.
An ideal candidate:

• Has a thorough understanding of adult learning principles, learning modalities effective instructional techniques and can translate that knowledge into innovative training programming.
• Can manage a classroom of learners virtually or in a live classroom with differing needs and abilities.
• Can leverage an online Learning Management System (“LMS”) to support student needs and help ensure successful completion of courses
• Is experienced at managing program sponsor or stakeholder relationships to ensure alignment to agency’s workforce development goals.
• Thrives working in a fast-paced environment managing multiple priorities, tasks and projects.
• Quickly learns new processes and technology with minimal direction.
• Is energized by leading meetings, keeping training on track, listening to feedback, and collaborating with subject matter experts, instructors and learning coaches.
  

Reporting to the Senior Program Manager of Training Operations, the Learning and Development Program Specialist will:

• Support an action learning methodology to define process improvements and best practice solutions to critical problems - emerging opportunities in education, workforce development and training.
• Ensure learning programs are instructionally sound and adhere to current best practices for adult learners.
• Assess, design, develop, and implement new content for in-person, remote, and self-paced training delivery, in accordance with best practices for instructional design.
• Maintain an existing curriculum to ensure content is relevant and aligns to energy related local laws and policies.
• Partner with the Program Effectiveness team to evaluate training outcomes and make recommendations for improvement.
• Direct, evaluate, and coach subject matter expert instructors.
• Participate in observations and assessment of instructors who deliver energy management training.
• Lead special projects that support energy savings initiatives and/or enhancements to the EMI program.
• Use the Blackboard Learning Management System to support training delivery.

QUALIFICATIONS:
We understand that candidates may not have all the skills we are seeking below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.

• Bachelor’s degree. Masters-level degree in instructional systems design, training delivery and e-Learning development for adult learners preferred.
• 5-8 years’ experience designing, developing, and implementing training for adult learners.
• 5-8 years’ experience delivering virtual training (synchronous) for adult learners using Zoom preferred.
• Experience supervising and evaluating technical subject matter experts for instructor-led classroom or virtual delivery.
• Experience managing stakeholder relationships, including clients and partner organizations.
• Experience working with City and/or State agencies preferred.
• Experience analyzing measurement and evaluation metrics preferred.
• Experience with content authoring software such as Captivate or Articulate, preferred.
• Experience with Learning Management Systems, including developing learner profiles, loading assets, assigning course materials, and providing “helpdesk” support to instructors and learners preferred.
• Knowledge of energy management or environmental science principles and practices preferred.
• Industry certifications in instructional design or training facilitation preferred.
• Organizational skills, attention to detail, and ability to follow established processes.
• Ability to communicate effectively, both orally and in writing.
• Excellent customer service skills.
• Ability to work independently and also collaboratively with team and stakeholders.
• Strong computer skills required: (e.g., Microsoft Word, Excel, PowerPoint, Access, Project, and Visio.)

COMPENSATION: Salary is expected to be in the $70, 000- $80,000.00 range

FLSA: -Exempt

BENEFITS:  Please review the benefits via the following link: https://www.rfcuny.org/rfwebsite/employees/explore-enroll-in-employee-benefits/

TO APPLY:
Candidates should be prepared to participate in the following as part of the interview process:

• Participate in two to three virtual panel interviews and follow up calls as needed.
• Submit a writing sample (e.g., case study, report, etc.).

To apply go to  https://www.rfcuny.org/careers/postings?pvnID=PS-2206-004910

CLOSING DATE: Review of applications will begin immediately. Clsoing date is August 30, 2022 or until the position is filled. 

Mandatory Vaccine Mandate: As of May 27, 2022, all candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law and criteria. Being fully vaccinated is defined for this purpose as two weeks after a final dose in primary series of an authorized COVID-19 vaccine ( example: two weeks after the second dose of a two-dose vaccine such as Moderna or Pfizer, or two weeks after a single dose vaccine such as Johnson and Johnson). Final candidates must be fully vaccinated as of their first day of employment. Newly hired employees will be sent an email with instructions on how to upload their vaccine information on the Research Foundation portal.

EQUAL EMPLOYMENT OPPORTUNITY:
As a matter of policy and conviction the Research Foundation of the City University of New York attempts, in all personnel activities, to ensure equal employment opportunity for employees and applicants for employment whatever their race, creed, color, ethnic origin, religion, sex, gender identity, marital status, partnership status, caregiver status, age, citizenship or national origin, sexual orientation, veteran status, genetic information, disabilities or any other protected characteristics under applicable law. This applies to recruiting new employees including advertising, interviewing, work assignment, compensation and benefits, selection for training, promotion, demotion, transfer, layoff, or termination.